We treat UX as the foundation where layout, structure, and flow are decided before visual design begins. Our process starts with understanding what the product needs to do and how people will use it. We also research your competitors and industry to identify patterns in user behavior.
From there, we map flows, define page relationships, and set content priorities to simplify the experience and reduce unnecessary steps. The goal is a product that makes sense to the user, even in complex environments.
Our UX service often works hand in hand with our UI design service, but it can also stand alone depending on what the project needs.
The sleek and intuitive design they delivered is a true masterpiece. Moreover, they seamlessly integrated new features, enhancing the user experience while maintaining a visually appealing interface. Working with CC Creative has been extraordinary, and I wholeheartedly recommend them for top-tier design services.
UX (User Experience) focuses on structure, flow, and usability; how users move through your product. UI (User Interface) deals with the visual layer: colors, typography, and components. We offer both, and depending on your needs, UX can be a standalone phase or paired with UI.
You’ll receive user flows, wireframes, and structural decisions that define how the product works. These can be used to guide visual design or development, depending on your team setup.
We don’t currently conduct formal usability testing sessions, but our team does review and test flows internally as part of our process. We also conduct competitive and industry research to understand user expectations and patterns, especially useful when designing for new or complex products. If you already have user insights, we’re happy to incorporate them.
If your wireframes were created without a clear user journey or strategy in mind, a UX audit can still be beneficial. We’ll review what’s there and suggest improvements where needed; sometimes we keep parts, sometimes we rebuild.
No. We’ve applied UX principles to all kinds of projects: ecommerce flows, marketing sites, onboarding processes, and internal tools. We've worked with a wide range of platforms, including smart watches and custom marketing screens. If something has a user journey, we can help improve it.